Invalid License error is a very common error. But, why? What’s the cause? How to fix it? Ok, there can be several circumstances that can cause it. Let’s see them:
1- Be sure you have bought a Gunbot license and it’s already activated. In order to avoid problems, buy it from an official and trusted source like gunbot.shop
2- Be sure you are putting your Api key and secret correctly. Note that is very common to add blank spaces at the right or the left when we copy / paste the Api key or secret. Any blank space, any missing character, any extra character, will cause this error. Double check you added it correctly.
3- To assure you added it correctly, remove the bot directory. Download it again and install from scratch. This time be sure you add the Api key and secret correctly.
4- If you are using v3.3.2, edit the file called “allpairs…” located in the bot directory and add these lines below SMTP: true,:
BITTREX_KEY:’YOUR API KEY HERE‘,
BITTREX_SECRET:’YOUR SECRET HERE‘,
Obviously if you are using Poloniex, you need to change “BITTREX_KEY” for “POLONIEX_KEY” etc…
5- If you are using Gunbot v6 (Akka Gunbot XT), be sure you added your Api and secret correctly from GUI and you saved it before running the bot. To be sure, edit config.js file located on the bot directory and search for these lines:
“exchanges”: {
“bittrex”: {
“key”: “”,
“secret”: “”
},
“poloniex”: {
“key”: “”,
“secret”: “”
},
“kraken”: {
“key”: “”,
“secret”: “”
},
“cryptopia”: {
“key”: “”,
“secret”: “”
},
“bitfinex”: {
“key”: “”,
“secret”: “”
}
Now check if your api key and secret is correctly filled in your exchange.
6- Be sure your firewall / router is not blocking connection. Allow outbound connections to ports 3000, 5000 and 5001.
7- If you reached to this point and you are still getting “Invalid license” message, most likely your license is not correctly activated or maybe it’s only activated for v3.3.2 and not for the latest versions. Contact your reseller or contact us directly at info@gunbot.shop and we will check if your license is activated.
Contact us