FAQ

1- What is Gunbot?

Gunbot is a software that allows you to automate your trading on crypto currency markets. Its main goal is to make trading operations on autopilot, so you can save your time.

2- Does Gunbot buy and sell automatically?

Yes, Gunbot is able to execute up to 8 precoded trading strategies on autopilot. Also you can easily customize the trading style to your likings, and it will buy and sell coins following the trading strategy you want. The only thing you have to do is to install and configure the bot and to add the coins you want to trade with. After that, Gunbot will execute buy and sell operations for you following the strategy you chose, no matter if you are sleeping or relaxing at the beach drinking a mojito.

3- On what operating systems can I run Gunbot?

Actually Gunbot supports Windows, Mac, Linux and ARM.

4- What are the minimum requirements to run Gunbot?

The latest version of Gunbot is very low resource demanding, it can even be ran in an old laptop or even in a raspberry.

5- What payment methods do you accept?

We accept payments through Bitcoin, Ethereum, Litecoin and Dash. The prices are shown in Bitcoin, and after clicking “Buy Now” and filling the form, you will be able to send the payment using other altcoins if your want. The price for altcoin payments is the equivalent to Bitcoin price at the momment of the purchase.

6- Where can I buy Bitcoins or other cryptocurrencies?

There are many Exchanges where you can buy Bitcoin and other altcoins. One of the most popular is Coinbase.

7- What do I need in order to get my Gunbot license activated?

You only need to login to your Exchange (Poloniex, Bittrex, Cex.io, Binance, Bitfinex, Kraken, Coinbase Pro, Kukoin or Cryptopia) and create an API Key. After purchasing Gunbot, you will get an email asking for your Api Key, so we can activate your license.

8- What is the best Exchange to trade with Gunbot?

Gunbots works on 9 Exchanges. The one you want to trade at it’s your choice. Nowadays, one of the most popular is Binance because it has very high volume and lowest fees.

9- Is it possible to change my API Key?

Yes, as far as you change your original API Key for other API Key from the same Exchange. For example, for some reason your original Bittrex API Key is deleted, then we can disable your old API Key and enable a new one, but you can’t change your Bittrex API Key for an API Key from Poloniex or any other Exchange.

10- What is a VPS? Do you recommend to run the bot in a VPS?

VPS stands for Virtual Private Server. It’s just a remote computer in which you can run the bot. The bot works fine in any computer but there are several advantages of running Gunbot in a VPS. For example:

a) You don’t need to keep your computer turned on 24 hours / day.

b) You save in your electricity bill.

c) You can connect to your vps to check the bot from anywhere, from any computer, notebook or cellphone.

d) The vps connections are really strong, this means that it doesn’t matter if your home Internet connection drops, the bot will still be working in the vps. Also a strong connection helps the bot to be more fast and efficient.

11- What VPS do you recommend?

We recommend Contabo VPS. This one is a very good and stable VPS that works great with the bot. As you can see, there are 7 packs. We recommend the one whose name is “VPS S SSD”. It’s more than enough to run Gunbot. Then go to “Operating System” and click “Options”, then choose “Windows Server 2016” and now you can proceed with the payment. The final monthly price, including Windows Server 2016 is 10 € / month.

If you prefer a slightly cheaper option, you can use Router Hosting VPS for just 10$ / month. Click on “View vps plans” and then click on “Windows vps plans”.  Now go to “Super Fast SSD Windows VPS” and pick the first one. The one with 2Gb ram and whose cost is 9.95$ / month. Now you have to choose the operating system, pick “Windows Server 2016” and in the field “Hostname” put whatever you want, for example your name. Now you can proceed with the payment.

12- What strategies can I run with Gunbot?

Gunbot includes 8 precoded strategies: Bollinger Bands, TSSL, Gain, Stepgain, Ping Pong, Ichimoku, Emotionless and BBRsi . You can also tweak the default parameters and create your own trading strategy.

13- Is it easy to install Gunbot?

Gunbot installation is very easy and it usually takes a few minutes for someone with basic computer skills (download files, browse a website etc…) We also have a manual and a step by step video showing how to install.

14- Do you offer support?

Yes, purchasing a Gunbot license you will get access to the main Telegram support group.

15- I want personalized support and help with installation and configuration.

Gunbot.shop offers Premium support service. In order to get it, you can purchase Premium Support pack or just Gunbot Ultimate Edition, which includes Premium support. This pack gives access to 1 on 1 personalized chat with our support team, help for installation and configuration, support via Teamviewer if needed, access to our Private Telegram group, access to Vip Zone where we share settings for Gunbot, special tutorials and more.

16- How many coins can Gunbot handle at the same time?

There is no limit. Gunbot can handle any number of coins you want to add.

17- How much time does the Gunbot license last?

Gunbot license doesn’t expire. That means that you will get updates, improvements and new versions for free forever.

18- How long does it take my license to be active after I make a purchase?

After the purchase, you will get an email asking for your Api key in order to activate your license. Once we get your Api key, the activation usually takes only a few minutes, but it can take up to few hours in some cases.

19- Can I install Gunbot on several computers if I own one license?

Yes, you can install Gunbot on several computers but note that you can only run it on one computer at the same time.

20- Do you have an affiliate program?

Yes, you can get all the information you need in the following link:
Affiliate program

21- I have no idea of what Bitcoin is and I have never traded in my life. Can I use Gunbot?

Regarless you trade manually or using an automation software like Gunbot, it’s highly recommended to have some basic knowledge. You should keep in mind that crypto markets are very volatile and despite they offer good oportunities to get amazing profits, they also involve a high risk.

22- Do you offer financial advice?

No, we are not financial advisors.

23- Do you offer refunds?

No, due to the nature of digital products, we don’t offer refunds.

24- I have more questions or suggestions.

You can send us an email to [email protected] or just fill in the contact form. We will be glad to answer your questions.