How to fix black screen after executing Gunbot

Sometimes we get a black console output after running Gunbot, but how can we fix it? What’s the problem?

There are several things that can cause this problem. Let’s see:

1- You are using an outdated version. Some versions are discarded and they won’t work. For example, v3.3.2 works but 5.0.4 is discarded and it’s not possible to make it run. Be sure you are using an active version.

2- You have some errors in the config.js file. For example, a common error is to add this pair for Poloniex: BTC-ETH. The problem in this case is that Poloniex doesn’t use “-“. We need to use “_” instead. So the right way of adding a pair for Poloniex is BTC_ETH. Note that each exchange has its own way to add pairs. If you don’t follow the rules, you will get an annoying black console.

3- You firewall / antivirus is blocking Gunbot. Be sure you allow Gunbot to access to Internet. If your firewall is blocking the connection, it won’t work. Put and output allow rule for port 3000, 5000 and 5001. Also be sure that your antivirus is not blocking / deleting files from Gunbot.